Terms of Use

1. Agreement and eligibility

By creating an account, opening Paloo, or using a feature, you agree to these Terms, the Privacy Policy, and the Child Safety Policy. If you do not agree, do not use the service.

Paloo is for adults aged 18 or older. You must provide accurate eligibility information, follow the laws that apply where you live, and stop using Paloo if you no longer meet the age requirement. Paloo cannot guarantee that every underage attempt will be detected, so users must not invite, encourage, or assist a minor to use the service.

2. Account and profile responsibilities

You are responsible for your login details, device access, and activity under your account. Use a strong password where applicable, keep recovery information current, and notify us through the Safety Center if you suspect compromise.

Profiles, names, photos, age statements, and descriptions must be truthful enough not to mislead others. Do not impersonate another person, organization, public figure, or support representative. Do not create accounts to evade a suspension, manipulate reports, or operate a coordinated scam.

3. Communication features

Paloo may let users exchange messages, selected media, voice messages, and user-initiated one-to-one audio or video calls. Availability can vary by device, region, account status, network, or safety controls. Other users may save or report content that you choose to share.

Camera and microphone

Grant camera or microphone access only when you choose a feature that needs it. You must respect the other participant's consent and applicable recording laws. Do not secretly record, capture, publish, or redistribute a call or private material without the permissions required by law and the people involved.

Respectful contact

Do not use Paloo to pressure someone into a call, demand sexual content, continue contact after a clear request to stop, or move a person into an unsafe situation. Use blocking and reporting tools when needed.

4. Content you submit

You keep ownership of content you create. You give Asian Cambo Holdings Limited a limited, non-exclusive, worldwide, royalty-free license to host, store, transmit, format, display, and review that content only as needed to operate, secure, support, improve, and enforce the service. This license ends when the content is deleted, except for technical copies, legal records, safety evidence, or content shared with others that they retain.

You promise that you have the rights and permissions needed to submit the content, and that it does not violate law, privacy, intellectual-property rights, or these Terms. We do not promise to pre-screen everything, and you remain responsible for what you post or send.

5. Prohibited conduct

Do not use Paloo to:

• break the law, facilitate fraud, money laundering, trafficking, or identity theft;
• harass, stalk, threaten, extort, discriminate against, or target another person;
• sexualize, groom, exploit, endanger, or solicit a minor, or distribute child sexual abuse material;
• send spam, malware, deceptive links, bulk promotions, or coordinated manipulation;
• share non-consensual intimate material, doxxing, passwords, payment data, or another person's private records;
• scrape, reverse engineer, overload, bypass security, or interfere with moderation or age controls; or
• use bots or automation to misrepresent human activity or evade a restriction.

More detail about child safety reporting and evidence handling is in the Child Safety Policy.

6. Reports, review, and enforcement

You can block an account and report content or conduct through available in-app tools or the Safety Center. We may review information, preserve evidence, limit visibility, remove content, restrict features, suspend, or terminate an account when we reasonably believe it is needed for safety, law, security, or these Terms. We may also act on valid legal requests.

Review is not guaranteed to be immediate or error-free. Where a meaningful appeal route is available, instructions will be provided with the decision or through support. Do not submit duplicate reports to overwhelm the process.

7. Purchases and third parties

If Paloo offers paid features through Google Play, Google processes payment credentials and its billing terms, cancellation controls, taxes, refunds, and subscription rules apply. We may receive purchase status or entitlement information. A deleted or suspended account may lose access to paid features; deletion does not automatically cancel a Google Play subscription, so manage subscriptions in Google Play.

Paloo may rely on third-party networks, device services, hosting, or communication providers. Their terms and privacy notices may apply to their parts of the experience. We are not responsible for third-party services that we do not control.

8. Changes, suspension, and termination

We may change, pause, or discontinue a feature, including for security, maintenance, legal, or product reasons. We may update these Terms by publishing a revised version and changing the effective date. Continued use after an update means you accept the revised Terms where legally permitted.

You may stop using Paloo and request deletion using the Account Deletion guide. We may suspend or terminate access for a breach, risk, legal requirement, or operational need. Provisions about content rights, payment records, disputes, disclaimers, and liability may continue when their purpose requires it.

9. Disclaimers and liability

Paloo is provided on an “as available” basis. To the extent permitted by applicable law, we disclaim warranties that the service will be uninterrupted, error-free, secure, or suitable for every purpose. We do not verify every identity, background, statement, compatibility, relationship, or action of another user. Use judgment and take care with any offline contact.

To the extent permitted by applicable law, Asian Cambo Holdings Limited and its providers will not be liable for indirect, incidental, special, consequential, or punitive loss, or for loss arising from user content, user conduct, network failures, or third-party services. Nothing here limits rights or remedies that cannot lawfully be excluded.

10. Contact

Questions about these Terms can be sent to peppermeli403@gmail.com.