Child Safety Policy

1. Our public safety commitment

Paloo does not permit anyone under 18 to create or use an account. We design rules, reporting paths, access controls, and review processes to reduce the risk of minors being exposed to adult social communication. No online service can promise to detect every age misrepresentation, so every user must help keep the service safe.

We do not knowingly direct adult features to children. If you believe a minor is using Paloo or is at risk, report it promptly through in-app reporting or the Safety Center.

2. Prohibited child exploitation

Paloo strictly prohibits CSAE and CSAM. CSAE includes sexual abuse, grooming, coercion, sexual extortion, trafficking, exploitation, sexualized contact, or an attempt to obtain sexual activity or imagery from a child. CSAM includes any sexualized or exploitative depiction or material involving a child, including attempts to solicit, create, store, possess, transmit, or distribute it.

Users must not target a child, ask for age-inappropriate images, make sexual comments to a minor, arrange sexual contact, threaten to publish intimate material, trade or promote exploitative content, or help another person evade a safety review. These rules apply to text, profile content, images, video, audio, calls, links, and offline arrangements initiated through Paloo.

3. How to report

Inside Paloo

Use the report option on the relevant profile, message, media item, or conversation when available. Select the closest safety reason and provide clear context. Block the account if you do not want further contact.

Safety Center

If an in-app option is unavailable or you need to add context, use the Paloo Safety Center. Include the account name or link, what happened, approximate time, and any immediate risk. Do not send suspected CSAM as an email attachment or copy it to another service.

Emergency situations

If someone faces immediate danger, contact local emergency services first. You may also report to the NCMEC CyberTipline, an external official reporting website for the United States, when it is appropriate for your situation. We do not claim that every report is routed to one global authority.

4. Review and protective action

We may review reports and available account information, preserve relevant evidence, restrict contact, remove content, disable features, suspend, or terminate accounts. We may use specialist providers and automated signals as part of security and moderation, with human review or escalation where appropriate. We may limit disclosure of investigative details to protect people, evidence, and legal processes.

We may report suspected CSAE or CSAM to competent authorities or trusted child-safety organizations when required or appropriate. We cooperate with lawful requests and may retain limited safety records for as long as reasonably needed for protection, fraud prevention, disputes, and legal duties.

5. Evidence and user cooperation

Do not download, screenshot, copy, forward, or email suspected CSAM. Preserve only the non-illicit information needed to identify the account or report, such as a profile name, URL, time, and a plain-language description. Do not confront a suspected offender if doing so could increase risk.

False reports, retaliation, doxxing, or attempts to investigate a child independently can cause harm and may violate the Terms of Use. Report honestly and let trained authorities handle evidence.

6. Contact and accountability

Our designated child-safety contact is Lucy. Safety concerns can be sent to peppermeli403@gmail.com with “Child Safety” in the subject line. We cannot promise an instant response or a specific outcome, but reports are assessed according to risk and applicable obligations.

We update this Child Safety Policy when the service, safety controls, or legal requirements change. The current page shows the effective date.